Tuesday, August 6, 2019

Power Of Words Essay Example for Free

Power Of Words Essay â€Å"Words are more treacherous and powerful than we think.† Evaluate the extent to which the characteristics Sartre claims for words affect negatively and positively different areas of knowledge. To what extent does the existence of different languages and the need for their translation create problems for the acquisition of knowledge? According to Sartre, words carry more power than we think and have the ability to betray their proper meanings. Words, or in a broader sense, language, is far more powerful than we give it credit for and is ambiguous in its nature to either be powerful in a good way or treacherous. When language is translated properly and knowledge is acquired successfully, language is powerful. However, when there are problems with translation and the original meaning of the words becomes garbled, language becomes treacherous. Now that we are aware of this fact about language, we need to make a calculated decision on the degree of negative effect translation has on the acquisition of knowledge. There are contextual losses, untranslatable words, and idioms. When we examine the losses as a result of translation, the extent to which the existence of different languages and the need for their translation creates problems for the acquisition of knowledge is great. As the Italians say, Traduttore traditore, ‘the translation is a traitor’† (Van de Lagemaat 63). First of all, each of us has a special relationship to our own native language and this relationship makes us â€Å"assume that it fits reality like a glove†. However, when we learn a second language, â€Å"one of the things [we] discover is that different languages divide the world up in different ways† (Van de Lagemaat 61). When translating words from one language to another, you â€Å"will not get a workable translation but gobbledygook† (Van de Lagemaat 61). This is when translation creates problems for the acquisition of knowledge. When something is being translated, there are three basic rules that must be followed: the translation must remain faithful to the original text, be comprehensible, and when retranslated back into its original language, the translation should be approximate to the original. Many times, the translations of texts from one language to another defy these three commonly agreed criteria, particularly the faithfulness of a translation. For example, when translating the idiom â€Å"the spirit is willing, but the flesh is weak† it comes back in German as â€Å"the vodka is agreeable, but the meat is inferior† (Van de Lagemaat 62). Through translation, this idiom lost its true meaning. An example of a mistranslation is when Pepsi Cola ran an advertising campaign in Taiwan, the slogan â€Å"Come Alive with Pepsi† was translated into Chinese and when translated back into English, it read â€Å"Pepsi brings your ancestors back from the dead!† (Van de Lagemaat 63). Unsurprisingly, because of the ill communicated meaning, the campaign was a failure. There is also inaccurate translation in literature such as the mistranslation of Albert Camus widely renowned novel’s title The Stranger, or L’etranger. In French, L’etranger does not simply mean â€Å"stranger† but has a much deeper and intricate meaning that caters to the novel’s explicit message. Further evidence that not everything is translated adequately is found in the translations of the Quran, â€Å"the central religious text of Islam†. â€Å"Because the Quran stresses its Arabic nature, Muslim scholars believe that any translation cannot be more than an approximate interpretation, intended only as a tool for the study and understanding of the original Arabic text† (Mohammed 58). Since not only the text must be translated, but the meaning and symbolism, it is believed that many things are lost in the Arabic to English interpretation. Whether or not the renderings of the Quran into English or other languages are accurate enough of not is a heavily debated subject for scholars. I can understand how this happens being a speaker of Arabic myself. There are certain Arabic words I say in my day-today life that cannot be appropriately translated in English without their actual meanings being lost. The Arabic expressions like â€Å"yislamleh teezik† that make little to no sense when directly translated into English. In Arabic, this commonly used expression is supposed to be an affectionate way of saying â€Å"thank you† or â€Å"may you always stay in my life†. The English translation would be â€Å"may God bless your butt†, and the charming meaning it has in Arabic is completely lost to translation. Although translation causes problems for the acquisition of knowledge to a great extent, it does not always do this. When something can be translated and the meaning is transferred from one language to another without any harm coming to it, knowledge is powerful. In the realms of mathematics and sciences, mathematical and scientific concepts can be translated accurately from one language to another unlike in literature. An example of this can be found in my math studies classroom with Ms. Halabi. She told us a humorous anecdote about how she learnt math in Arabic and how that would have been so unusual for us to experience. Math is a universal language and is not harmed when translated from one language to another. In conclusion, the translation of knowledge between different languages can be both powerful and treacherous in nature. It is powerful when there is no loss of meaning between translations but can be treacherous when it disrupts the acquisition of knowledge. This is a bad thing because as knowers, we don’t get to access certain knowledge because it can’t be translated properly.

Monday, August 5, 2019

Case Study of KFC Malaysia Holding

Case Study of KFC Malaysia Holding A Case Study of KFC Malaysia Holding: Channel used by KFC to solve communication crisis Abstract On 6th February 2013,the kitchen staff of KFC I- City outlet at Shah Alam, has gone violent towardone of the customers due to miscommunication. The customer was then put on the floor after a heated argument between the staffs and the customer.This problem then solve by KFC Malaysia Holding with a proper alternatives. One of the alternatives used by the company is to use the right channel in solving the issue. Basically, the main aim of this research is to examine the channel used by KFC Malaysia Holding to solve the communication issue specifically the incident of staff and customer caught into a fighting. This research is tries to answer the question of the effectiveness of the channel used by the company to solve the problem or issue. The survey method will be employed in this research for data collection. As this method fall under quantitative method, SPSS (Statistical Package for Social Sciences) software will be used to analyze the data. The finding of this research wil l help the future researchers to understand the effectiveness of channel used by the Food BeveragesCompany in solving their problem or issue. Besides, this research will help to add more literature on the same topic. Keywords: Channel, problem, Food Beverages, Effectiveness Literature Review Definition of Crisis In Effective Crisis Communication (2011), crises can best define as unique moments in the history of an organization. Nowadays, the word crisis has been used widely in a daily conversation. People used this word to describe their problem. For example, they refer to this word if they forgot about their appointments with their clients, having a bad hair days or even quarrel with the family members. All of these are awful experiences do not portray or describe the crisis. When it comes to the company, most of the company refers crisis as something that related to the problem. For example low sales or short of manpower are assume as the crisis to the company. All of the situations are not crisis. But, usually the company will consider all the situations as crisis. Crisis is defined as any situation that is threatening or could even threaten to harm people or property, seriously interrupt business, damage reputation and/or negatively impact stock value (Jonathan Bernstein,2006). According to Hermann (1963), he identified three characteristics of separating crises that are surprise, threat and short response time. An event will not achieve the level of crisis without coming as a surprise, posing a critical level of threat and forcing a short response period. Robert, Timothy Matthew(2011) mentioned in their study that crises can be divided into two categories which are intentional crises andunintentional crises. â€Å"Intentional crises are those international acts which is designed to harm an organization such as terrorism, sabotage, workplace violence and poor risk management whereas unintentional crises are the crises caused by natural and some uncontrollable factors such as natural disasters or product failure† (Robert, Timothy Matth ew, 2011). As for the incident case happened in KFC Malaysia I-City outlet, the incident are category under the unintentional case of crisis. The incident happened due to some misunderstanding between the worker and a customer who has been waiting for the food for some times and did not get the food. Crisis Communication Every company experiences crises but many of them never try to overcome the crisis (Gupta,2011). Jonathan Bernstein (2006) stated that the cheapest way to turn experience into future profit is to learn from others mistakes. There are eleven biggest mistakes to avoid during crisis. To make sure that the crisis flourish and grow, organization should avoid these 11 mistakes: play ostrich, only start work on a potential crisis situation after its public, let the reputation to speak, treat the media as enemy, get stuck in reaction mode versus getting proactive, use language that the audience does not understand, assume that the truth will triumph over all, address only issues and ignore the feelings, make only written statements, use best guess methods of assessing damage and repeat the same things again with expecting different outcome. (Jonathan Bernstein, 2006) These all are the big NO in a crisis. Besides that, Bernstein (2004) also has implemented the 10 steps of crisis communications in solving the communication crisis. One of the steps stressed by Bernstein (2004) was mentioned that the staff in the company should be trained in advance in order to get prepare for respond to all kind of questions. When KFC Holding Malaysia had found themselves in a hot water situation when the video of the fight case gone viral on YouTube, the company has quickly taken steps by keep on posting regular updates on Facebook page to keep the customers updated on companys investigation as well as by doing this the company tries to calm down the anger of the public over the incident happened in its I-City outlet. Apart from this incident, KFC Malaysia was also faced with another crisis in 2011, where there was an video of food tampering by their kitchen staff started to circulate on Internet in year 2011. However, KFC Malaysia company does not try to avoid the crisis, instead, as part of the crisis response strategy, the company established a page on its Facebook to tell its side of the story in order to restore the consumer confidence. Fong (2011) said that KFC Malaysia was success in avoiding crisis to its timely, open, truthful, Internet present and broadly communicated crisis communication plan as the approached enabled the company to seize the information initiative and effectively frame the crisis as the action of a single rogue employee. Channel Used by Company to Solve Problem According to www.ask.com/question/what-are-communication-channels, a communication channel is refer to the medium which is used in transmission of a message from one party to another party such as print media or broadcast media. Channel is also defined as a method or system for communication or distribution in Oxford Dictionaries. Nowadays, as the internet has changed the way people work and interact, social media has broadly used by company as the channel to solve the crisis. Social media can be used as primary means of communication or as an alternative or even additional method for communication. Social media provides many ways to disseminate information in a fast, inexpensive and efficient manner which this help to get right information to the right person at the right time. (Connie M. White, 2011) Moreover, social media is also being used as an alternative way for emergency managers to communicate with the public as well as each other. It provides a free and easy way to dissemin ate large amounts of information to large group of people quickly yet efficiently. (Connie M. White, 2011) Therefore, when KFC Malaysia is facing the communication crisis back in year 2011 regarding about the fight case happened in one of the outlet, KFC Malaysia used Facebook as one of the channel to solve the crisis. The company keep the customers regular updates about the investigation by posting the status on its Facebook page. Other than that, when the food tampering happened in June 2011, KFC Malaysia used social media such as Facebook and YouTube as the channel to solve the communication crisis. The company try to restore back their brand images by telling its side of the story and they have created Question Answer section in their social media page. And this has successfully lead KFC Malaysia out of the crisis. Conclusion This case study is done to provide more literature on Food Beverages field of how the company settle and solve the crisis. Besides that, this case study is also done to understand the channel used by the Food Beverages company while counter the problem and to help KFC Malaysia Holding to improve their services in the future. References: 1. Hermann, C.F, (1963). Some consequences of crisis which limit the viability of organizations. Administrative Science Quarterly, 8, 61-82. (Cited Name of the author 2010) 2. Effective Crisis Communication: Moving From Crisis to Opportunity Google Books. 2014.Effective Crisis Communication: Moving From Crisis to Opportunity Google Books. [ONLINE] Available at: http://books.google.com.my/books?hl=enlr=id=bC3J1C0BXQwCoi=fndpg=PR1dq=definition+of+communication+crisisots=kxWywUAyyusig=8c1FjXqs7nFQNPv5ooVQ_gNaPf0redir_esc=y#v=onepageq=definition%20of%20communication%20crisisf=false. [Accessed 16 April 2014]. 3. MRM London: SOCIAL MEDIA CASE STUDY: How KFC nail a crisis with online comms. 2014.MRM London: SOCIAL MEDIA CASE STUDY: How KFC nail a crisis with online comms. [ONLINE] Available at:http://www.mrm-london.com/2011/07/social-media-case-study-how-kfc-nailed-a-crisis-with-good-communications/. [Accessed 16 April 2014]. 4. Case Study Review Chee Sue Mei (0304377). 2014.Case Study Review Chee Sue Mei (0304377). [ONLINE] Available at: http://cassieethicalcomm.weebly.com/case-study-review.html. [Accessed 16 April 2014]. 5. How KFC Malaysia Handled a Social Media Disaster. 2014.How KFC Malaysia Handled a Social Media Disaster. [ONLINE] Available at: http://www.techinasia.com/kfc-malaysia/. [Accessed 16 April 2014]. 6. . 2014.. [ONLINE] Available at:http://www.oecd.org/governance/risk/The%20role%20of%20Social%20media%20in%20crisis%20preparedness,%20response%20and%20recovery.pdf. [Accessed 16 April 2014]. 7. I-City KFC fight Updated : Workers have been suspended Venusbuzz.com. 2014.I-City KFC fight Updated : Workers have been suspended Venusbuzz.com. [ONLINE] Available at:http://www.venusbuzz.com/archives/7893/i-city-kfc-fight-updated-workers-have-been-suspended/. [Accessed 16 April 2014]. 8. How KFC Malaysia Handled a Social Media Disaster. 2014.How KFC Malaysia Handled a Social Media Disaster. [ONLINE] Available at: http://www.techinasia.com/kfc-malaysia/. [Accessed 16 April 2014]. 9. Fighting case: KFC keeping customers updated. 2014.Fighting case: KFC keeping customers updated. [ONLINE] Available at:http://news.asiaone.com/News/AsiaOne+News/Malaysia/Story/A1Story20120211-327234.html. [Accessed 16 April 2014]. 10. Fong, C. W (2011). Crisis Communication: KFC Malaysia Food Tampering Scandal and How Facebook Saved the Day Yahoo Voices voices.yahoo.com. Available at:http://voices.yahoo.com/crisis-communication-kfc-malaysia-food-tampering-scandal-8875653.html?cat=3. [Accessed 16 April 2014]. 11. channel: definition of channel in Oxford dictionary (British World English). 2014.channel: definition of channel in Oxford dictionary (British World English). [ONLINE] Available at: http://www.oxforddictionaries.com/definition/english/channel. [Accessed 16 April 2014]. 12. Social Media, Crisis Communication, and Emergency Management: Leveraging Web Connie M. White Google Books. 2014.Social Media, Crisis Communication, and Emergency Management: Leveraging Web Connie M. White Google Books. [ONLINE] Available at:http://books.google.com.my/books?hl=enlr=id=bz08DhXc4u0Coi=fndpg=PP1dq=social+media+to+solve+crisisots=qR13hWrCL7sig=KfyeCQ6wedZgeKNDbE_uSfGQ5CY#v=onepageqf=false. [Accessed 16 April 2014]

Sunday, August 4, 2019

Internet Censorship Survey Essay -- Technology Computers Essays

Internet Censorship Survey Topics of censorship involving the different media have always drawn lively responses from people when asked about them. The media categories of television, printing and recordings now include the Internet. I conducted a survey of people to find out their opnion on the new medium. I asked people, "Do you think that there should be censorship on the Internet?". I conducted this survey during the week of February 14, 1997. I particularly chose this question because of these reasons: the recent news stories of children being lured into harm after being contacted via Internet; the reports of the availability of pornography; the recent cases tried on the bases of obscenity laws; the forthcoming U.S. Supreme Court hearing on Internet censorship; my own awareness of what is available on the Internet; the fast-pace growth and presence of the Internet, and the controversy of censorship on other mediums. Before conducting the survey, I predicted that Internet users would answer no to censorship on the Internet in overwhelming numbers. So, I would have to ask if the person used the Internet. I also predicted that my question would be perceived as important only to Internet users-- that I would have to convince someone that does not use the Internet to answer my survey. I even thought that I might conduct some of the survey on the Internet. I would find out later that there were plenty of Internet users in my survey without conducting it online. I also predicted that younger participants would say no to censorship on the Internet. I predicted that the older the person was, the more likely that they would support censorship on the Internet. I believe this because of my own experiences. I still think ... ...would answer no to censorship on the Internet. Since eleven did answer no I was partially right. Because eight answered no and two maybe, I was partially wrong too. I had also predicted younger aged people would say no to censorship on the Internet. I placed this prognostication on my own experience. That was proven wrong. Age was not a factor. If there was a large population of teens in the survey, maybe the answer would be different. This could be a theme for another survey. In conclusion, I thought the survey yielded many statistics. It was taken in four places with a mix of people that were all different. The events of surveying that are the most memorable were the events not recorded. I have learned to survey people around me for answers to important topics. I believe that the next survey I conduct will have a box for other reactions and replies I receive.

Saturday, August 3, 2019

Analysis of Brave New World by Aldous Huxley Essay -- Brave New World

Analysis of Brave New World by Aldous Huxley Brave New World by Aldous Huxley was published in 1932 after two major global events- World War Two from 1914-1918 and The Great Depression of 1929-1933. These two events changed the way people saw the world and made people see the events were beyond the control of individuals and even governments. Also at this time the world was seeing the rise in technology and the view that science could help solve some of the problems. Much of the technology has been developed because of the war and the mass of people had suffered because of it. All problems with society led to a rise in totalitarian regimes such as those in Russia, Italy and Germany. Huxley uses the novel to question the usefulness of the one party state and shows how it eliminates freedom for the individual. Also in his dystopia, he looks at many areas that we have in our own society such as family, relationships, education, social classes and the role of the individual in society. He shows how far the new world has moved away from nature- they even condition the children to avoid it. The reservation is the only place that has nature and spirituality but it also has its own set of problems that come with freedom. Themes In The Wild: In BNW nature has been eliminated in the ‘civilised’ world and individuals are conditioned to avoid it. For example, in chapter 2, we see babies who crawl towards flowers and books and are conditioned to avoid them by noise, bells and electric shocks. The children are being conditioned because ‘A love of nature keeps no factories busy’. We see the psychological training show its effect in Lenina’s reaction to any form of the natural world. For example, her reaction ... ... Sebastian is brilliant but alone; Deckard is alone as is Tyrell who is symbolically a ‘God’ and is the most powerful man in the film. Even people on the street seem hurried and alienated, struggling to survive. Their attitude to nature is non-existent because for most people the natural world doesn’t exist anymore. Some individuals, like replicants, carry memories but nothing real seems to exist. People relationship with and attitudes to nature is complex in both BNW and BR. In the BNW individuals who live in the city are conditioned to hate nature and this is life long. Those that live on the Reservation struggle to survive and nature is a complex and difficult part of their lives. The setting in BR has eliminated the natural world and consumed all of its resources. The people have little or no nature to relate to and these determine their attitude.

Friday, August 2, 2019

The Age Of Reason Essay -- Romanticism Essays

The eighteenth century saw unprecedented growth of literature and the arts in Europe and America. Britain during this time period also enjoyed prolonged periods of civil peace that stood in sharp contrast to the bloody and protracted civil and international conflicts that lasted throughout the 17th century. Furthermore, as the rising middle classes increasingly sought both education and leisure entertainment, the marketplace for artistic production swelled dramatically. One of the most critical elements of the 18th century was the increasing availability of printed material, both for readers and authors. The period was markedly more generally educated than the centuries before. Education was less confined to the upper classes than it had been in centuries, and consequently contributions to science, philosophy, economics, and literature came from all parts of the newly United Kingdom. It was the first time when literacy and a library were all that stood between a person and education . The first half of the century has often been aptly described as the Age of Reason, the Augustan Age and the Neo-classical Age. The very description of this period as Augustan throws light on the prosperity and growth of this period, drawing a direct parallel to the affluent era of Latin literature during the reign of Augustus and in the process, claiming a similar Golden Age of English literature and arts. It was an "age of reason" in that it was an age that accepted clear, rational methods as superior to tradition. The period saw the development and growth of a new attitude towards life and more importantly towards the role of nature around us. Rationalism, as an ideology, gained importance and influenced literary works to a large extent. Rationalism as a philosophical doctrine, asserts that reason and factual analysis, rather than faith, dogma or religious teaching should determine the truth. Such a philosophy provided stability and order to the society and was hence considered as a welcoming change from the chaos that Europe had recently experienced. The Age of Reason, hence, emphasized on the importance to perceive life in a scientific and detached manner. It rejected emotion or fashionable belief and stressed on a more rational, logical and scientific attitude towards life. The discoveries of Isaac Newton, the rationalism of Rà ©nà © Descartes, the skepticism of Pierre Bay... ...ight be taken to include the rise of individualism, as seen by the cult of the artistic genius that was a prominent feature in the Romantic worship of Shakespeare and in the poetry of Wordsworth, to take only two examples; a new emphasis on common language and the depiction of apparently everyday experiences; and experimentation with new, non-classical artistic forms. Romanticism also strongly valued the past. Old forms were valued, ruins were sentimentalized as iconic of the action of Nature on the works of man, and mythic and legendary material which would previously have been seen as "low" culture became a common basis for works of "high" art and literature. Romanticism played an essential role in the national awakening of many Central European peoples lacking their own national states, particularly in Poland, which had recently lost its independence. Revival of ancient myths, customs and traditions by Romanticist poets and painters helped to distinguish their indigenous cultures from those of the dominant nations (Russians, Germans, Austrians, Turks, etc.). Patriotism, revolution and armed struggle for independence also became popular themes in the arts of this period.

Interpersonal Communication Essay

My name is Tralisa King and I am writing to inform you that I have received your letter and would first, like to congratulate and wish you, both well in your new ventures as a family in Holy matrimony. I understand that you would like my advice on producing a long – lasting and happy relationship. I do feel the need to advise you, that I am not a relationship therapist by any means. However, as you both are aware, I have taken a course in interpersonal communication and would be more than happy to provide you with as much knowledge as possible that I have obtained from this course. I hope that based on what I have learned in class, the articles I have read, and my personal experiences you will find some of my advice to be informative or at least gain enough interpersonal communication skills needed to resolve any issues that may arise in your relationships in the future. â€Å"Communication is not simply the exchange of words and information; it is the means through which we share knowledge, thoughts, ideas, and feelings with other people. Interpersonal communication is the way people connect with other people.† (Sole, 2011) Learning to communicate effectively can and most likely will be the foundation, you both will need in order to develop, maintain and/or keep a productive, calm, and strong relationship and/or marriage. Communication is a skill that is never perfected, I have been married for over twenty years and if it had not been for the grace of God and learning to build our marriage on the foundation of communication, I do not think our marriage would have lasted. Although we have found a way to communicate, communication remains a work in progress and there are times when our communication is not up to par. Recognizing how words have the power to create and affect attitudes, behavior, and perception: Words are very powerful and if not used correctly can cause a physical as well as a mental drain upon one’s marriage. Words have a way of bringing out the best and/or the worst in a person. Even the Bible speaks of the power of words in several passages throughout the scriptures. . Sometimes it is not the word alone, it can be the way in which the word is represented that can bring out the best and/or worst in people. The word Ni—r for example, although I am a black female, I do not use this word nor do I allow it to be used in my presence without addressing my disapproval of the word. I have never based my life on what others say, think or feel about me. However, I would be lying to myself if I did not admit that there are still things including certain words that create an immediate emotional and/ or physical reaction if approached to me incorrectly. My children on the other hand, use this word relentlessly while speaking with their friends but are ready to fight at the drop of a dime if called that of a Caucasian person. There are females that get offended by the word B—ch, however this is a word that does not offended me regardless of the presentation, not saying that it shouldn’t offend me; I’m just saying it don’t.. I remember as a child, when being teased by someone, my parents would say, â€Å"words never hurt anyone.† However, todays’ bullying is proving that words can kill. Words and the way in which we use them can have an effect on others behavior, attitude, and perception of not only you but also themselves. â€Å"Negative connotations often act as triggers to derail your interpersonal communication. We all have trigger word’s that create an immediate emotional reaction when we hear them† (Sole 2011) By understanding the power of one’s words and learning away to use, those without offending the other can help to defuse any argument, misunderstanding or anything else that would eventually lead to hatred or possibility of divorce. Remember, one can apologize for the words they say but they cannot take it back; and being forgiven by your partner does not mean that your partner will forget. Listening -develop strategies for active, critical, and empathic listening-Perceptions, Emotions, and Nonverbal Communication One is generally born with some sort of interpersonal communication, such as a baby crying. Generally, a baby crying is their way of letting one know that they are displaying some type of discomfort. After a while, one’s way of listening allows them to decipher that baby’s cry, understand their need and/or discomfort and act accordingly. A baby also uses non-communication, such as responding to a familiar voice or sound, which they often associate with care such as food, warmth, or a touch perhaps. This is also true in a marriage, the longer you are married the more nonverbal communication, and you are likely to develop. â€Å"Nonverbal communication is defined as the communication of a message without words; which means that it encompasses a wide range of vocal and visual signs and behaviors† (Sole, 2011) I am famous for rolling my eyes, walking off, or simply giving a person a blank stare when I don’t agree with them or simply just not wanting to be bothered. Misunderstanding is often due to one’s body language; although my body language often is a response to the situation at hand, this is not necessarily true for my husband. My husband has an annoying habit of sucking his teeth sarcastically when he does not agree, he does this so much, that at times I am not sure he notice he is doing it. Tammy it is important to decipher your husband’s intent of his body movement; because we as women have, the tendency of jumping into conclusion and like my husband it could be a simple habit, vice versa for you Bill. It is also important that the two of you develop an effective strategy for active, critical, and empathic listening. â€Å"Researchers report that most of us spend more time listening than we do talking; however, most people have had little education on how to be an effective listener, which requires focus and attention.† (Sole, 2011) While most people think they are fairly good listeners, studies show that the majority of people listen poorly and inefficiently (Lee & Hatesohl, 1993) (Sole, 2011) Mr. and Mrs. Jones I have learned that, how one listens can and most likely will have an impact upon the way in which one communicates. At the same time, how well one listens’ can have an impact on the sincere qualities they develop in their marriage and/or relationship with others. It is the failure to listen that causes a lot of mis-communication and is one of the main factors of many divorces. I also have learned in my studies how to distinguish four types in the way in which one listens. The first is comprehension listening, which is listening to obtain some type of knowledge, more likely to be done in a meeting, seminar, or group of discussion (classroom environment of some sort). The second type is evaluative listening; this is listening to someone who is trying to pre-sway another in complying with his or her thoughts, ideas and/or opinions. â€Å"In these conversations, it is important that you listen for the speaker’s main points and determine their strengths and weaknesses so that you can formulate an effective response such as countering the arguments or presenting important points that the speaker may not have included.† (Sole, 2011). Although this is good in some cases, I do not suggest you use this type of listening when it comes to communicating with each other because it may make the other feel attacked, which they will feel the need to defend th emselves or cause them to become withdrawn when communicating. The third type of listening is empathic listening, which I highly recommend for the two of you. This is something my husband and I practice a lot it allows us to connect and gives us a better understanding of each other’s thoughts without judgment for the most part†¦ Last but not least , appreciative listening, I recommend this also because is show that you are interested in each other and interested in what each other have to say. Not only did I learn four types of listening, I also learned that there is a process that â€Å"requires six distinct components† (Sole, 2011) when it comes to listening, which are: ïÆ'˜â€Å"Motivating oneself to listen† (Sole, 2011) – This entails keeping an open mind, being attentive at all times, being aware of the nonverbal communication such as movements, eye contact, facial expression or anything else that is accompanied with the discussion at hand. â€Å"Clearly Hearing the Message† (Sole, 2011) – Ma ke sure you can clearly hear what the person is saying and try to eliminate any noise that may be a distraction to you at that time. â€Å"Paying Attention† (Sole, 2011) – try not to speak while the other is talking and focus on what the person is saying rather than focusing on your response. ïÆ'˜â€Å"Interpreting the Message† – â€Å"To correctly interpret a message, you must know what the symbols mean to the person who is using them, and we all interpret symbols differently.† (Sole, 2011) I believe this is more of a written message than it is for a fact to face conversation†¦ ïÆ'˜â€Å"Evaluating the Message† – â€Å"When you have heard and attended to a message and then interpreted it, you must then decide what you think or feel about that information. The results of this evaluation usually determine how you will respond.† (Sole, 2011) On a personal note, I am not sure how one can do this and remain attentive to the discussion because it would seem that one would be more focus on the response than they would the conversation. ïÆ'˜â€Å"Remembering and responding Appropriate† – This should happen at the end of the discussion once the speaker has finished expressing himself or herself. At this time the other should ask any question necessary to get a complete understanding, it is important to never assume anything because the inaccurate assumption is a sure way to bring confusion into your relationship. Once you have established the skill of effective listening, it becomes a little easier to solve and/or avoid communication problems. Trust and self-disclosure Trust is another key element in one’s marriage. In order to build trust one must be willing to expose oneself to self- disclosure. I recently did a report in my class on an article â€Å"Can We Talk?† by Nara Schoenberg, which spoke about the importance of communication. In my report, I spoke of trust and self – disclosure. I stated, â€Å"I do believe that finding new ways to communicate can help to develop a stronger relationship. I also believe that the quality, as well as the quantity of communication is the foundation in which a relationship is built on. One also needs truth and understanding. Knowing that the discussion one is having is based on pure truth is of great importance; being dishonest to spare another’s feelings or to cover up something is just as bad as not speaking at all. One must also have an open mind when conversing, being able to understand the difference of opinion and not focusing on who is wrong or right helps to establish a common ground and growth. With all this being said, I do agree that sharing one’s feelings, fears, doubts and perceptions can help to build a healthy and happy relationship of any kind. At the same time, it can also be dangerous placing this much information or trust in someone that may because you harm†¦ Self- disclosure increases trust within the relationship because it provides â€Å"understanding of your inner thoughts and feelings will significantly impact how you see others, especially with your spouse, who will increase your ability to share your innermost feelings. (Sole, 2011). However, I feel the need to advise you that I feel one must have complete trust with the other before taking this step. My marriage did not have this in the beginning, it took a little time for us to build this type of trust in each other because this consist of sharing one’s private feelings and sometimes secretes that only you know about yourself. Once these feelings and secrets are exposed to the other, it leaves you vulnerable which depending on your partners’ intent could either bring you people closer or tear you apart. Do not get me wrong it was not that I did not trust my husband in the begging, I honestly felt uncomfortable with being vulnerable to anyone including him. Having said this, if you genuinely love each other, there is a strong possibility that you will begin sharing things you would never have shared before without giving it a second thought. The discrepancy I had with the article was Orbuch’s advice was to â€Å"consider setting aside 10 minutes a day for quality conversations.† (Schoenberg, N. 2011, January 17). This suggestion may be good for couples that have been away from each other or if someone in the relationship had an event that has happened to them that, they would like to share with their spouse. However, I work at home and my husband does as well because of this, we are together for the majority of the day and although we love each other’s company, there are times we just like to share our time together in complete silence or talking about things that has no value, like a TV show or trashing talking while playing pool. Most importantly there are times we just want to be left alone. Whatever the case may be, I feel that this approach varies depending upon the couple, the environment and/or the situation. I stated in that report, â€Å"In order to have the type of communication that the article speaks of, one must first have a full understanding of consistent quality communication because there are many ways one can define quality communication; there will never be a sure conclusion or a quick fix when it comes to communicating within a relationship.† (King 2012) Had I been talking to my sister or husband they would have understood this concept in depth. Due to the fact I was speaking in general my teacher advised me â€Å"I failed to include supporting details or examples to bring validity to my claim.† (Miller, 2012) In which I feel she was 100% right. However, this proves that one’s approach varies depending upon the environment and/or the situation. Regardless of the impact or lack of this article had on me, I do recommend that the both of you read this article and share your thoughts it may have a different outcome, and give you a better insight on the importance of self-disclosure. Other articles I think can be beneficial in your marriage are; â€Å"Shared Talking Styles Herald New and Lasting Romance† (Bower, 2010) â€Å"speaks about conversation and the impact it has or can have in one’s relationship and/ or friendship. The article talks about a variety of studies done such as speed dating†¦. Within that experiment, they found that† (King 2012) â€Å"opposite – sex are more likely to express mutual interest when using similar speaking styles than those who differ.† (Bower, 2010)â€Å" Another study showed that young couples in a committed relationship, whom used similar writing styles during 10 days of instant – messaging chats, we’re likely to stay together.† (Bower, 2010) and the article, â€Å"Close Relationships Sometimes Mask Poor Communication† (Health Day News 2011) show how one’s communication with others, lack of communicational skills. This article speaks of a study done on married couples that explored the amount of mis-communication or lack of communication one may have in their relationship. Although the researchers pointed out some valuable information they gained from their studies, they left much to be questioned when it comes to communication in one’s marriage. Identify the barriers to effective interpersonal interactions†¦ Interpersonal communication barriers compose a negative impact in our everyday life on the way we interact with others; rather it is in our jobs, with our friends or our family life. Reason being, we are all different therefore we all have different personalities, emotions, our priorities differ as well as our emotions. It is difficult to identify all the things that create Interpersonal communication barriers, however, I believe that the root of the problem when entering or within a marriage consist of personal emotions, lack of desire to participate and/or explore in conversation. Emotional barriers in a marriage are the hardest thing to conquer. This is because one’s feeling and/or emotions are more likely the ultimate way in which one bases their decision. The problem with this is one’s feeling and/or emotions are comprised of the things that surround us, such as little sleep, anxiety, problems at work, or just generally having a bad day. That one bad day can lead to a bad decision or unintentionally building barriers to protect our feelings and /or emotions. Working on improving your interpersonal skills will allow you to identify each other’s barrier. Once you are able to identify the barrier of your significant other, approach them with it by asking questions to find the cause of the barrier. In a relationship, it is important to break the barriers as soon as possible. The two other barriers you will want to avoid in your relationship lack of desire to participate and/or explore in conversation. The fastest way to ignite an argument and possible build permanent barriers between one another is when one is trying to communicate with the other and your partner is clearly not interested in what you have to say; one not being willing to explore is the other. The unwillingness to acknowledge the possibility of your spouse ideas, opinions, and priorities can cause them to feel belittled and guarded. Keep in mind this is what you are trying to avoid†¦ Remember, there is no permanent solution in obtaining a perfect marriage but as all things in life, a successful marriage requires patients, self-control, and determination and the more you practice the easier it becomes.

Thursday, August 1, 2019

Product and Geographic Departmentalization Essay

est for a company managers are faced with several decisions/dilemmas. The following should be considered: †¢The products they produce †¢Who their customers are †¢Where their customers are located Once the above considerations has been taken, a manager can then look at the advantages and disadvantages to the different types of departmentalization. Two types of departmentalization are product and geography. Product departmentalization is when a company is organized by specific products. Take a look at 3M Corp; they make both consumer and industrial products. All of 3M Crops products operate under different divisions (Griffin, 2013). For example their Post-it and Scotch Brite brands could be located in the same building, but do not have the same managers or staffing resources. Basically the mangers and staff for both brands are coexisting with no business interaction. This type of departmentalization can also apply to retail stores. Most retail stores are broken into different departments. The advantages of product departmentalization are: †¢Allows people to specialize in one area of expertise †¢Makes it easier to assess performance †¢Makes decision making faster The disadvantages of product departmentalization are: †¢Duplication of functions †¢Coordination across different product departments †¢Limited view of organizational goals The above advantages and disadvantages taken from (Zararain, 2012) Geographic departmentalization is creating departments in the geographic areas they service. Coca-Cola is a company that operates using geographic departmentalization. They have 6 operating regions: Eurasia & Africa, Europe, Latin America, North America, Pacific and Bottling Investments – in addition to Corporate (Unknown, 2011). The advantages of product departmentalization are: †¢Effective and efficient management. †¢Reduces costs by locating organizational resources closer to customers The disadvantages of product departmentalization are: †¢Duplicates functions †¢Functions are dispersed, therefore control cannot be exercised effectively †¢Isolates organizational areas from one another. The above advantages and disadvantages taken from (Zararain, 2012) I feel managers are challenged to try and decide what departmentalization type will best suit their company’s needs. Just because one fits today, that may not be the case in years to come. A manager may need to revisit the different departmentalization types and pick a new one that best fits the company’s structural needs. Note: Only two of the five-departmentalization types have been discussed. For more information on the other types please refer to page 219, chapter 7 in Business.